Booking your appointment
You can purchase a treatment or package on this website, or contact minarellechicago@gmail.com or 614-592-9909 to arrange one directly. When you buy online, your payment secures the service; we then contact you within one business day to agree the date and time. A specific appointment slot is confirmed only when we confirm it with you. All appointment times are Central Time.
Clear prices and voluntary purchases
Every price on this site is shown in USD before sales tax, with sales tax of 10.25% and the total due shown on the item, in the cart, and at checkout. There are no booking fees, card fees, or surcharges. Optional products, upgrades, gratuities, and packages are your choice. We do not add services or charges without your agreement. You may take time to review your options without pressure to buy or to apply for financing.
Cancellations and rescheduling
Please contact us at least 24 hours before your appointment when possible. This is a courtesy request, not a refund condition. There is no cancellation, rescheduling, late-arrival, or no-show fee. An unused prepaid appointment remains available to reschedule, or you may request a refund.
Late arrival
If you arrive late, we will discuss the available options with you. We will not shorten a service without explaining the change and obtaining your agreement. If the full service cannot be provided, you may reschedule or receive a refund for the unprovided portion.
Prepayment
Services and packages bought on this website are paid in full at the time of purchase. Your receipt identifies the service purchased. Prepayments for services not yet performed are refundable under our refund policy.
If we cannot provide your appointment
If Minarelle cancels or cannot deliver a prepaid service, you may choose a new appointment or a refund for the unprovided service. You do not have to accept store credit.
Service suitability
If we determine that a service is not suitable before it begins, we will not perform it or charge for it, and any payment for that unperformed service will be refunded in full. Please discuss relevant concerns directly with your service provider; do not send sensitive health information by general email.
Related information
See the refund policy for service and package refunds, and payment information for accepted payment methods.
Minarelle · 5 Woodfield Mall, Room F328, Schaumburg, IL 60173
minarellechicago@gmail.com · 614-592-9909